We believe that people are not the products of social network companies but their enablers. There is a right for privacy and a need for environments without unsolicited advertisements – be they hyper targeted or not.
At the same time people are interested in receiving relevant information and in a meaningful interaction with businesses relevant to them.
SocialMeetsCRM disrupts the way social communication between companies and consumers currently works – to the benefit of both parties.
Our unique mobile app combines the ability to tune in to interesting companies with the ability to individually share what is of interest, be it advertisements or other content.
The SocialMeetsCRM Command Center manages and centralizes interactions with social and mobile customers and offers relevant analytics that shows what works and what doesn’t.
Social media such as Facebook, Google+, Twitter, Blogs and YouTube, to name but a few, are impacting everyone and changing the way enterprises and organizations interact with customers.
SocialMeetsCRM is providing businesses with innovative powerful solutions and services to help them to conversate with their customers via social media and mobile devices more effectively and efficiently. Companies using our software are able to collaboratively create value for and with their customers – thereby increasing their own revenue and margin. Our deep experience in and dedication to Customer Relationship Management and E-Commerce helps us doing this.
Collaborative value-creation is also our approach. We do not just build a product that we deem to be the panacea for all. Instead, using our experience, we apply a collaborative and iterative approach that enables our customers to create most value.
In an ideal world companies and their customers are engaged in an intensive dialogue, achieving mutual benefit. SocialMeetsCRM brings the world closer to this ideal.
SocialmeetsCRM fosters the real-time dialogue between customer and company by delivering the solutions, tools, technologies and processes. Our solutions are fun to use and improve the ability to “get the job done” for both, customer, and company.
We believe in best-of-breed and in deep integration – and we believe that these principles are not in conflict with each other. Our software works platform independent while deeply integrating itself into and extending the existing system.